Conditions d’utilisation

Last Updated: September 15, 2026

This website is operated by Speciava LLC, doing business as Nevrano.

Nevrano is a brand and online store operated by Speciava LLC, a Wyoming limited liability company registered in the United States.

Throughout these Terms of Service, the terms “Nevrano,” “we,” “us,” and “our” refer to Speciava LLC doing business as Nevrano. The terms “you” and “your” refer to website visitors, customers, purchasers, or users of our website, products, and services.

By visiting Nevrano.com, browsing our products, placing an order, creating an account, contacting us, or otherwise using any part of this website, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return, Exchange, and Refund Policy, Warranty Policy, and other policies posted on this website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use this website or purchase products from us.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, territory, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our website, products, or services for any illegal, unauthorized, harmful, fraudulent, or prohibited purpose.

You may not violate any applicable laws, rules, or regulations when using this website or purchasing products from Nevrano.

We reserve the right to refuse service, restrict access, cancel orders, or terminate use of the website where reasonably necessary, including where we believe these Terms or applicable laws have been violated.

2. Products and Services

Nevrano sells automotive accessories focused on vehicle privacy, sun protection, heat protection, and interior comfort.

Our products may include, but are not limited to:

  • motorized windshield sunshades;
  • windshield sun protection products;
  • vehicle window sunshades;
  • privacy shades and curtains;
  • vehicle privacy accessories;
  • interior comfort accessories;
  • installation accessories and related automotive products.

Customers are responsible for reviewing product descriptions, vehicle fitment information, model-year compatibility, dimensions, installation requirements, included accessories, power or connection requirements, and other relevant product information before placing an order.

We make reasonable efforts to display product images, colors, dimensions, descriptions, compatibility information, specifications, prices, and availability accurately.

However, slight differences may occur due to screen settings, lighting, product updates, manufacturing variations, vehicle production changes, packaging changes, or other reasonable factors.

We reserve the right to modify, discontinue, update, or limit the availability of any product or service at any time, subject to applicable law.

3. Vehicle Compatibility and Fitment

Certain Nevrano products are designed for specific vehicle makes, models, model years, generations, trims, or configurations.

Customers are responsible for confirming vehicle compatibility before purchase.

Please review all available fitment information shown on the applicable product page, including:

  • vehicle make and model;
  • model year or generation;
  • vehicle version or refresh, where applicable;
  • installation position;
  • product dimensions;
  • mounting method;
  • included components and accessories;
  • power or electrical connection requirements, where applicable;
  • left-hand-drive or right-hand-drive compatibility, where applicable;
  • any vehicle-specific installation or fitment notes.

If you are unsure whether a product is compatible with your vehicle, please contact us at support@nevrano.com before placing your order.

If a product is unsuitable because the customer selected the wrong vehicle, model year, generation, trim, configuration, size, installation position, or product option, the issue may be treated as a customer-related return or exchange under our Return, Exchange, and Refund Policy.

If Nevrano ships an incorrect product compared with the confirmed order, we will take responsibility for resolving the issue according to our applicable policies.

Tesla Compatibility Notice

Nevrano is an independent brand and is not affiliated with, endorsed by, sponsored by, or associated with Tesla, Inc.

References to Tesla, Model 3, Model Y, Model S, Model X, Cybertruck, Highland, Juniper, or other Tesla-related names are used only to identify vehicle compatibility.

All trademarks are the property of their respective owners.

4. Accuracy of Information

We aim to provide accurate, complete, and up-to-date information on this website.

However, errors, inaccuracies, or omissions may occasionally occur, including information related to:

  • product descriptions;
  • product images;
  • vehicle compatibility;
  • dimensions;
  • installation information;
  • pricing;
  • promotions;
  • discounts;
  • shipping estimates;
  • product availability;
  • specifications;
  • stock status;
  • order information.

We reserve the right to correct errors, update information, change product details, cancel orders, or refuse orders affected by inaccurate information where permitted by applicable law.

If we cancel an order after payment has been processed, we will issue the applicable refund to the original payment method.

5. Pricing and Availability

Product prices are listed in U.S. dollars unless otherwise stated.

Prices, discounts, promotions, shipping charges, taxes, and product availability may change without notice.

We reserve the right to:

  • correct pricing errors;
  • change prices;
  • modify promotions;
  • limit product quantities;
  • refuse orders;
  • cancel orders affected by pricing, inventory, listing, or system errors.

If an order is cancelled after payment has been processed, we will refund the applicable amount to the original payment method.

6. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to accept, refuse, limit, modify, or cancel an order where reasonably necessary, including situations involving:

  • suspected fraud or unauthorized activity;
  • inaccurate or incomplete customer information;
  • payment issues;
  • inventory or fulfillment limitations;
  • pricing or product listing errors;
  • shipping restrictions;
  • unusually large order quantities;
  • violation of these Terms or our policies;
  • suspected misuse of promotions;
  • operational or logistics limitations.

If we cancel or materially modify an order, we will attempt to notify you using the contact information provided at checkout.

You agree to provide current, complete, and accurate billing, shipping, contact, and account information for all purchases.

You are responsible for ensuring that your shipping address, email address, phone number, vehicle compatibility information, and order details are accurate before submitting an order.

Order cancellation requests may be accepted within 24 hours after the order is placed, provided that the order has not already been processed, packed, fulfilled, or shipped.

Once an order has entered processing, packing, fulfillment, or shipment, cancellation may no longer be possible.

If your order has already shipped, it must follow the applicable return, exchange, or refund process after delivery.

7. Payment

We accept the payment methods displayed at checkout.

Payment information is processed securely by third-party payment providers. Nevrano does not store full credit card numbers or CVV codes on its own servers.

By submitting payment information, you represent and warrant that:

  • you are authorized to use the selected payment method;
  • the payment information provided is accurate and complete;
  • you authorize us or our payment providers to charge the applicable amount for your order;
  • you agree to pay all charges, taxes, shipping fees, and other applicable amounts shown before payment.

If payment cannot be processed, is declined, reversed, disputed, or suspected to be fraudulent, we may cancel or suspend the related order.

8. Shipping and Delivery

Shipping times, delivery estimates, shipping methods, and shipping costs are described in our Shipping Policy and may also be displayed at checkout before payment.

U.S. Standard Shipping

For eligible U.S. orders:

  • orders with a qualifying subtotal of $149 or more receive free standard shipping;
  • orders under $149 are charged a flat $10 standard shipping fee.

Any applicable shipping charge will be displayed before checkout is completed.

Expedited shipping options may be available for certain destinations or products where shown at checkout.

For international orders, where available, shipping availability, delivery time, shipping cost, customs clearance, local carrier performance, and applicable fees may vary by destination.

Delivery estimates are not guaranteed unless expressly stated.

Shipping and delivery may be affected by:

  • order processing time;
  • product availability;
  • carrier delays;
  • customs procedures;
  • weather conditions;
  • public holidays;
  • incorrect or incomplete shipping information;
  • remote or restricted delivery areas;
  • peak-season volume;
  • logistics or operational disruptions;
  • circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Nevrano is not responsible for delays, failed deliveries, additional shipping costs, or returned packages caused by incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.

9. Taxes, Duties, and Import Fees

For international orders, where available, your order may be subject to customs duties, import taxes, brokerage fees, local taxes, or other charges imposed by the destination country or region.

Unless otherwise clearly stated at checkout, these charges are the responsibility of the customer.

Nevrano is not responsible for delays caused by customs clearance, local import procedures, unpaid duties or taxes, or government inspections.

If a package is refused, abandoned, delayed, returned, or disposed of due to unpaid duties, taxes, import fees, inaccurate customer information, or failure to comply with customs requirements, any refund will be handled in accordance with our Return, Exchange, and Refund Policy and applicable law.

10. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return, Exchange, and Refund Policy.

Nevrano currently accepts eligible return or exchange requests within 30 calendar days after delivery, subject to the conditions stated in that policy.

Eligible returns generally require the product to remain in original or resalable condition and include applicable original packaging, accessories, manuals, mounting hardware, cables, controllers, adapters, or other included components.

Products may not qualify for return, exchange, or refund where they have been:

  • damaged by the customer;
  • improperly installed;
  • misused;
  • modified;
  • cut or trimmed;
  • permanently altered;
  • disassembled;
  • repaired without authorization;
  • returned without prior approval;
  • returned with missing components;
  • used in a manner that prevents resale;
  • otherwise disqualified under our posted policy.

Products may generally be opened and lightly inspected or tested for fit and basic functionality, provided they remain in resalable condition and show no signs of customer-caused damage, misuse, modification, improper installation, or extended use.

Please review our Return, Exchange, and Refund Policy before placing an order.

11. Installation, Safety, and Product Use

Customers are responsible for reading and following all product instructions, installation guidance, warnings, labels, manuals, and safety recommendations.

Products must be installed and used only as intended.

Depending on the product, installation may involve:

  • mounting hardware;
  • adhesive components;
  • clips or brackets;
  • electrical connections;
  • cables;
  • controllers;
  • vehicle trim;
  • windshield or window areas;
  • other vehicle-specific installation points.

Customers are responsible for confirming compatibility and following the installation instructions provided with the product or displayed on our website.

Nevrano is not responsible for damage or failure caused by:

  • improper installation;
  • misuse;
  • improper handling;
  • incorrect power connection;
  • unsuitable voltage;
  • incompatible accessories;
  • unauthorized modification;
  • cutting or alteration not instructed by Nevrano;
  • disassembly or unauthorized repair;
  • incorrect vehicle compatibility;
  • failure to follow product instructions;
  • use outside the product's intended purpose.

If you are unsure about installation, please contact us before proceeding.

12. Vehicle Fitment, Installation Variations, and Product Performance

Vehicle interiors, trim designs, windshields, windows, electrical configurations, and mounting points may vary by model, model year, production date, region, trim, or vehicle configuration.

Product appearance, fit, installation method, or coverage may therefore vary slightly between compatible vehicles.

Customers are responsible for confirming the applicable vehicle fitment information before purchase.

Installation examples, product photos, videos, diagrams, and guidance provided by Nevrano are intended to help customers understand product use and installation.

They do not guarantee that every vehicle configuration will be identical to the example shown.

If you have questions about vehicle fitment or installation, please contact support@nevrano.com before installing or modifying the product.

13. Warranty

Certain Nevrano products may be covered by a limited warranty as stated on the applicable product page or in our Warranty Policy.

Any applicable warranty generally covers verified defects in materials or workmanship under normal intended use during the applicable warranty period.

Unless otherwise stated, warranties generally do not cover:

  • misuse;
  • improper installation;
  • improper handling;
  • accidental damage;
  • customer-caused damage;
  • unauthorized modification;
  • cutting or alteration;
  • disassembly or unauthorized repair;
  • cosmetic wear and tear;
  • normal wear from use;
  • damage caused by incompatible accessories;
  • failure to follow product instructions;
  • damage caused by unsuitable voltage, power supply, wiring, or charging equipment;
  • damage caused by incorrect vehicle fitment;
  • damage caused by accident, collision, abuse, neglect, or environmental exposure outside intended use.

Available warranty remedies may include:

  • troubleshooting assistance;
  • replacement parts;
  • installation guidance;
  • a replacement unit;
  • exchange;
  • partial refund;
  • full refund;
  • another reasonable solution depending on the circumstances.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws.

14. Third-Party Tools, Apps, Services, and Links

Our website may include links to or integrations with third-party websites, services, apps, payment providers, shipping providers, review tools, analytics tools, marketing tools, social media platforms, or other external resources.

These third-party services may be provided for convenience or operational purposes.

We do not control and are not responsible for third-party websites, services, policies, content, privacy practices, security, availability, or performance.

Your use of any third-party website, service, app, or tool may be subject to that third party's own terms and policies.

15. User Comments, Reviews, Photos, Videos, and Submissions

If you submit reviews, comments, photos, videos, feedback, suggestions, ideas, testimonials, questions, installation photos, or other content to us, you grant Nevrano a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, display, edit, translate, distribute, and create derivative works from that content for legitimate business, marketing, customer support, product improvement, operational, or promotional purposes where permitted by law.

You are responsible for ensuring that any content you submit:

  • is accurate;
  • is lawful;
  • does not violate the rights of any third party;
  • does not contain confidential information;
  • does not contain harmful, abusive, misleading, defamatory, obscene, discriminatory, or unlawful content;
  • does not contain viruses, malware, spam, or harmful code.

We may remove, edit, reject, or refuse to publish content that we reasonably consider unlawful, misleading, offensive, abusive, infringing, spam-like, irrelevant, or otherwise inappropriate.

We are not obligated to maintain comments, reviews, or submissions in confidence unless required by law.

16. Prohibited Uses

You may not use this website, our products, or our services:

  • for any unlawful purpose;
  • to violate any applicable law, rule, or regulation;
  • to submit false, misleading, incomplete, or fraudulent information;
  • to impersonate another person or entity;
  • to interfere with the security, operation, or performance of the website;
  • to upload, transmit, or distribute viruses, malware, spyware, or harmful code;
  • to collect, scrape, harvest, or track personal information of others without permission;
  • to infringe intellectual property, privacy, publicity, or other rights;
  • to harass, abuse, threaten, harm, defame, intimidate, or unlawfully discriminate against others;
  • to attempt unauthorized access to any system, account, data, or payment process;
  • to interfere with fraud prevention, payment security, or risk screening processes;
  • to use the website or products in a manner that damages Nevrano, customers, service providers, or third parties;
  • to misuse promotions, discounts, promotional codes, or website features.

We reserve the right to terminate or restrict website access, cancel orders, or refuse service for violations of these Terms where permitted by law.

17. Intellectual Property

All content on this website, including text, photographs, graphics, logos, icons, product descriptions, videos, designs, page layouts, software elements, branding, and other materials, is owned by or licensed to Speciava LLC or Nevrano unless otherwise stated.

You may not copy, reproduce, modify, publish, sell, distribute, display, exploit, or create derivative works from website content without prior written permission, except as permitted by applicable law.

Use of this website does not grant you ownership of or rights to intellectual property owned by Speciava LLC, Nevrano, or our licensors.

Third-party trademarks and vehicle model names referenced on our website remain the property of their respective owners.

18. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, store, and protect personal information.

By using this website, you acknowledge that personal information may be processed according to our Privacy Policy.

19. Electronic Communications

By using this website, placing an order, creating an account, or contacting us, you agree that we may communicate with you electronically, including by:

  • email;
  • order notifications;
  • shipping updates;
  • delivery notifications;
  • customer support messages;
  • website notices;
  • account communications;
  • other electronic communications.

Electronic communications may satisfy legal requirements that communications be in writing where permitted by applicable law.

Marketing communications remain subject to applicable consent and unsubscribe requirements.

20. Disclaimer of Warranties

The website and online services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, current, or free from harmful components.

To the fullest extent permitted by applicable law, Nevrano and Speciava LLC disclaim warranties that are not expressly stated in these Terms, our product pages, Warranty Policy, or other posted policies.

We do not guarantee that website content, delivery estimates, stock availability, third-party services, or product information will always be completely error-free or uninterrupted.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer protection laws.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Speciava LLC, Nevrano, and our officers, employees, contractors, service providers, partners, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the website, products, services, or inability to use them.

This may include, where permitted by law:

  • loss of profits;
  • loss of revenue;
  • business interruption;
  • loss of data;
  • loss of goodwill;
  • vehicle downtime;
  • losses resulting from improper installation or misuse;
  • other indirect commercial or economic losses.

This limitation does not apply to liability that cannot be excluded or limited under applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Speciava LLC, Nevrano, and our officers, employees, contractors, service providers, partners, affiliates, and licensors from claims, demands, losses, liabilities, damages, costs, or expenses arising from:

  • your material violation of these Terms;
  • your unlawful misuse of the website;
  • your unlawful or improper misuse of products;
  • your violation of applicable law;
  • your violation of third-party rights;
  • information or content you submit;
  • unauthorized or improper use of your account, payment method, or order information.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our:

  • business;
  • website;
  • products;
  • services;
  • policies;
  • operations;
  • shipping practices;
  • legal or regulatory requirements.

When these Terms are updated, we will revise the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acknowledgment of the updated Terms, subject to applicable law.

We encourage you to review these Terms periodically.

24. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

Any unenforceable portion will be treated as severed from these Terms, while the remaining provisions will remain valid and enforceable.

25. Entire Agreement

These Terms of Service, together with our:

  • Privacy Policy;
  • Shipping Policy;
  • Return, Exchange, and Refund Policy;
  • Warranty Policy;
  • Payment Policy;
  • other policies posted on this website,

constitute the agreement governing your use of the website and purchase of products from Nevrano.

These Terms supersede prior or contemporaneous communications or agreements relating to use of the website or purchase of products, except where otherwise expressly agreed in writing.

26. Governing Law

These Terms of Service and any separate agreements under which we provide products or services are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Nothing in these Terms limits mandatory consumer rights that may apply under the laws of your place of residence.

27. Contact Information

Questions about these Terms of Service may be sent to us at:

Nevrano
Operated by Speciava LLC

Email: support@nevrano.com
Phone: +1 (281) 236-7068
Customer Support Hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific Time (PT)

Registered Business Address:
Speciava LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States